Which practice could lead to improved patient recall for follow-up appointments?

Using consistent and clear reminders is the practice that can significantly enhance patient recall for follow-up appointments. This approach helps create an effective communication strategy that patients can rely on. Clear reminders are essential because they ensure that patients understand when their next appointment is scheduled and the importance of attending it. By maintaining consistency in how these reminders are delivered—whether through phone calls, text messages, or emails—patients are more likely to remember their appointments, thus improving attendance rates.

Additionally, when reminders are delivered in a straightforward and clear manner, they can reduce confusion. Patients may feel more reassured about their healthcare journey when they know what to expect and when, which ultimately fosters a greater sense of responsibility toward their own health management.

Options that involve uncertain or limited communication diminish the likelihood of successful appointment recall. Uncertain scheduling information can create confusion and lead to missed appointments, while limited contact and only reaching out during emergencies lead to poor engagement with patients, making them less likely to remember to schedule or attend follow-up visits.