What standard must be applied when discussing patient information with a relative over the phone?

The most relevant standard to be applied when discussing patient information with a relative over the phone is the HIPAA Privacy Standards. These standards are part of the Health Insurance Portability and Accountability Act (HIPAA), which sets strict guidelines for the protection of patient health information.

Under HIPAA, patient information must be kept private and can only be disclosed to authorized individuals. This includes obtaining express permission from the patient before discussing their health information with family members or relatives. The standards ensure that patients' rights to confidentiality are upheld, and they help safeguard sensitive medical information against unauthorized access and breaches.

While confidentiality laws are important, HIPAA provides the specific legal framework governing the privacy and security of medical records and communications, making it the primary guideline in situations involving the disclosure of patient information. Medical licensing regulations and insurance company guidelines are relevant to other aspects of healthcare practice but do not specifically address the privacy rights of patients concerning their health information discussions.