Patients with outstanding accounts should receive statements how frequently?

Monthly statements are the most appropriate frequency for patients with outstanding accounts. This approach strikes a balance between maintaining regular communication and not overwhelming patients with too many reminders.

Monthly statements help ensure that patients are consistently reminded of their outstanding balance, which can promote timely payments and improve overall cash flow for the practice. Additionally, this time frame allows patients enough opportunity to manage their finances and respond to the statement without becoming frustrated by excessive contact, which could happen with weekly reminders.

More infrequent communication, such as quarterly or annually, may lead to patients forgetting about their outstanding accounts, potentially resulting in a prolonged collection process and increasing the likelihood of non-payment. Therefore, a monthly frequency is the best practice for managing outstanding accounts effectively in an ophthalmology setting.