Once the patient registration process is complete, what are patients advised to do next?

Study for the Certified Patient Service Specialist (CPSS) in Ophthalmology exam. Use flashcards and multiple choice questions with hints and explanations. Ace your exam and advance your career!

After completing the patient registration process, it is standard protocol for patients to have a seat in the reception area. This allows them to await their appointment comfortably until their name is called or they are ushered into the examination area. The waiting area serves as a designated space for patients to relax, ensuring that the flow of the office and patient appointments runs smoothly.

While completing additional forms, discussing concerns with staff, or waiting in the exam room may also occur at various points during a patient's visit, the typical procedure following registration is to ask patients to wait in the reception area. This helps maintain an organized atmosphere and allows for efficient scheduling of appointments and resources within the practice.

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